For any online shop assistance and customer service you can reach us via hello@tethermade.com

 Shipping & Handling

All orders will be shipped via USPS ground or Priority Mail. 

Because our products are made-to-order, we have a 7-12 day fulfillment period. Should the items purchased be available, shipment will be processed immediately. For all other orders, please allow 1-2 week delivery time upon purchase confirmation.   

 Returns & Exchanges

1. Contact hello@tethermade.com to begin this process.

2. Upon approval, merchandise must be returned in original packaging and shipped to:

                    TetherMade
                    Attn: Returns
                    4094 Illinois Street
                    San Diego, CA 92104

 Terms and Conditions

1. Returns are only accepted within 15 days of the original ship date.

2. All returns must be sent back in original packaging and must be unaltered or damaged. Original tags must be attached to product. 

3. Shipping charges are non-refundable unless due to company error.