Shipping & Returns

For online shop assistance and customer service, you can reach us through our Contact page or by email at
Shipping & Handling

All orders will be shipped via USPS ground or Priority Mail. Because our products are made-to-order, we have a 7-12 day fulfillment period. Should items purchased be available and on hand, shipment may be processed immediately.

For all other orders, please allow 1-2 week delivery upon purchase confirmation. 

Returns & Exchanges

If you have issues with your order, please contact to begin the return/exchange process. Upon approval, merchandise must be returned in the original packaging and shipped to:

Attn: Returns
P.O. Box 244
Steuben, ME 04680-2715

Terms & Conditions

Returns are only accepted within 15 days of the original ship date. All returns must be sent back in original packaging and must be unaltered or damaged based on their original ship state. Original tags must be attached to the product(s). Shipping charges are non-refundable unless due to company error.